1) Installing by the user: we will test and assembly the machine to be whole unit before shipment, only large ice capacity ice machine will be divided into parts for transportation, all necessary spare parts, operation manual and CD are provided to guide the installation.
2) Installing by LR engineers:
(1) We can send our engineer to assist the installation and provide technical support and train your workers.
(2) The installation place, electricity, water and installation tools should be prepared before our engineers’ arrival. Meanwhile, we will provide you a Tool List and relative material for installation should be prepared in advance.
(3) During installation period,   2~ 3 workers are required to assist the installation project.

1) 12 months warranty after delivery.
2) Professional after-sales department to provide 24/7 technical support, all complaints should be replied within 24 hours.
3) Over 10 engineers available to service machinery overseas.
4) Free spare parts replacement within warranty period if any damage due to quality problem.
5) Beyond guarantee period, we will charge market price for spare parts.

1) We have exported our ice machines to more than 7 years , and 50 countries ;
2) Excellent Brand of China Ice Machine Industry;
3) Produce & Academic Research Strategy Cooperating Partner with University.