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Service
Business service philosophy: To provide customers with more than expected products and services, so that customers get happy, high value experience.​​​​​​​
Quality Assurance​​​​​​​
Three guarantees shall be implemented for the product quality within the warranty period, namely, quality guarantee, replacement and warranty.​​​​​​​
Deliver Goods On Schedule​​​​​​​
After the contract comes into force, guarantee the quality and quantity, and deliver the goods on time.​​​​​​​
Personnel Training​​​​​​​
Our company is responsible for training the operation and maintenance personnel of the demander during the system commissioning, and making them operate independently.​​​​​​​

After-Sales Service Channel

Online service of WeChat applet: After the device is enabled, please follow the instructions below to pay attention to our company's after-sales service applet. When the device fails, report online repair through the applet.
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    A. Applet scanning client login
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    B. Search and login: click to enter from the "Discovery" entry at the bottom of the mobile phone WeChat home page interface, then find the applet in the menu below and click to enter, enter "Qiankun Refrigeration" in the top search bar to find the applet, then click to enter, complete the authorization according to the system instructions, and then enter the company name and the installation address of the device to complete the registration.
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    C. Contact customer service online: click the "My" button at the bottom right corner of the home page to enter. Find contact customer service on the bottom line, and send online information to customer service.
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    D. Repair request: log in to the home page of the applet, find the repair request button at the bottom, click on it, and complete the repair request operation according to the procedure instructions. For the equipment within the warranty period, contact the exclusive customer manager by telephone at the same time after each repair request (the sales staff at the time of signing the contract is the exclusive customer service by default).
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    E. Equipment repair that has expired the warranty period: 1. Submit the repair report - 2. Quote - 3. Both parties confirm - 4. Arrange the nearest master to come.

About Us

Guangdong Qiankun Environmental Technology Co., LTD. is an innovative refrigeration enterprise integrating research and development, production, sales, engineering and after-sales maintenance.

Quick Links

Contact Us

  +86-13434346595
      +86-20-36480060
  No. 15, North East Street, Jiangcun Community, Jianggao Town, Baiyun District, Guangzhou, Guangdong, China.
Copyright© 2023 Guangdong Qiankun Environmental Technology Co., Ltd. Technology By Leadong. Sitemap.